Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Solution Warranty

  • Each ticket that you post to the technical assistance crew will be responded to in about one hour. All popular problems will be taken care of as quickly as possible. Yet, if the support question you have submitted needs the aid of a skilled admin technician, we’ll forward the ticket to him and will inform you about the postponement.

  • Top quality support service
  • Top–quality Customer Help And Support Service

  • Our technical help crew will be on shift for you day and night to to handle all help demand tickets that you send. We offer client assistance for the packages that are pre–configured on your machine. These include our in–house created Control Panel, the preferred Operating System and the server administration panel (based on the VPS type).

  • Intuitive help center
  • An Educational Help Zone

  • In the Control Panel that is offered at zero cost in your virtual server, you can discover an informational Help section, which incorporates all you need to know about running your websites and software packages. We have introduced a wide selection of how to reports and video guides that illustrate the common website managing duties in an easy to comprehend fashion.