Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour answer warranty with all our Linux shared hosting packages packages, meaning that each help inquiry you submit will be responded to within 60 minutes max. Our support crew members have been trained to very fast sort out any situation and to provide you with quick guidance on any difficulty that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time required. Our staff of employees will be online for you 24x7x365 to respond to all of your enquiries and to take care of any situation that you may have. You can post a customer assistance ticket from your Control Panel or drop an email message any moment. Additionally, on working days, you can easily ring us or use the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a substantial know–how base into the Control Panel so as to obtain useful step–by–step recommendations whenever you want. Each part of the Control Panel possesses its own contextual help area offering a selection of how–to articles. We have also prepared movies to provide you with a far better visual representation of precisely how to conduct any presented job.