An Intuitive Help Center
You can find nearly all the answers to your questions in the user–friendly Help section integrated into Conchtown Premium Quality Professional Web Hosting’s Control Panel. It includes a huge knowledgebase with regularly asked questions and exhaustive help articles contributed by our accomplished customer support team.
Instructional Video Clips
We have compiled a collection of step–by–step video tutorials that detailedly explain how to deal with a typical issue related to your Linux shared hosting packages account. You will find the educational video clips in the Help section.
A One–Hour Support Ticket Response Time Guarantee
All semi–dedicated servers are backed up by a 24–7–365 customer service and include a one–hour response guarantee. Our skillful technicians will be at your disposal 24 hours a day and will solve any problem that you might stumble upon within maximum 1 hour after the helpdesk ticket submission. In the majority of instances, a response will be given to you within 20 minutes.