A 99.9% Server Uptime
The main benefit of developing your own shared hosting system is that you don’t need to worry about compatibility issues – you design a given set of software tools in such a manner as to work with a defined set of hardware elements. The final outcome is something far more stable and dependable, because there are fewer potential risks of failure. We have built our cloud hosting platform atop time–tested hardware elements as well as a seriously tweaked version of Security–Enhanced Linux in an attempt to create a really secure and safe home for your own personal websites.
That is the reason why, with all our Linux shared hosting packages packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you want to deliver an enterprise–level web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve set up our very own custom internal network in order to ensure an ultrasonic connection speed with the outside world.
And thanks to this, regardless of which data center facilities you opt for: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are not satisfied with our hosting services, or if you find them insufficient, or if you decide that you should use a Linux VPS hosting packages instead of a cloud hosting package – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you will retain total control over your domains even when you delete your web hosting account with us.
24/7 Technical Support
We have conscientiously chosen each member of our 24x7 support staff so that we can provide the best help desk support service that you can possibly get. Each one of our techs has lots of years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. Plus, they’re at your disposal 24x7 – you can get in touch with them whenever you want and they’ll respond back to you as fast as possible.
Their average ticket response time is less than twenty minutes, whilst with many other hosting suppliers you are forced to wait around for days. And we offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be answered in less than one hour.