+1-855-211-0932 (ID:128502)
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Customer Support


Context Help

If you lose your way inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A pop-up window will open. It offers elaborate info about all the operations that you can perform on the page in question. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge selection of educational video clips clarifying how to work with our Control Panel. They're meant for those of you who would like to see how things are being done rather than only reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, check out our extensive FAQ section, which comprises questions asked by actual clients and provides practical solutions. We regulary update our FAQ section with new articles so as to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, we have a great team of technical support engineers available 24/7 and eager to help you with any problem. Each trouble ticket you open will be answered in less than 1 hour (the average response time being approximately twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 128502

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com